Patient Advice and Liaison Service (PALS)

South Gloucestershire Clinical Commissioning Group (CCG) is responsible for commissioning hospital, mental health, community and GP out-of-hours services.

If you have a query, concern or compliment about these services, you're welcome to contact our Patient Advice and Liaison Service (PALS) for free, confidential advice.

If you would like to make a formal complaint to South Gloucestershire CCG, you'll find more information at Complaints

How to contact PALS

Phone: 0117 947 4477 or 0800 073 0907
Email: bnssg.pals@nhs.net

Write to:
PALS
South Gloucestershire CCG
Suite 15, Corum 2
Corum Office Park
Crown Way
Warmley
BS30 8FJ

Concerns or complaints about a GP, dentist, optician or pharmacist

For concerns or complaints about a primary healthcare service – i.e. a GP, dentist, optician or pharmacist – please either contact the individual practice or NHS England's customer contact centre.

Phone: 0300 311 22 33

Email: england.contactus@nhs.net
Visit NHS England (Contact us)

Write to:
NHS England 
PO Box 16738 
Redditch 
B97 9PT

See also Complaints
See also How to get involved

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