Patient Advice and Liaison Service (PALS)
South Gloucestershire Clinical Commissioning Group (CCG) is responsible for commissioning hospital, mental health, community and GP out-of-hours services.
If you have a query, concern or compliment about these services, you're welcome to contact our Patient Advice and Liaison Service (PALS) for free, confidential advice.
If you would like to make a formal complaint to South Gloucestershire CCG, you'll find more information at Complaints.
How to contact PALS
Phone: 0117 947 4477 or 0800 073 0907
Corum Office Park
Concerns or complaints about a GP, dentist, optician or pharmacist
For concerns or complaints about a primary healthcare service – i.e. a GP, dentist, optician or pharmacist – please either contact the individual practice or NHS England's customer contact centre.
Phone: 0300 311 22 33
PO Box 16738
Use this form for feedback, complaints or general enquiries
*Your use of this contact form signifies your consent to use this method of communication. Although every effort is made to protect information this cannot be guaranteed. The information you put on the form will be shared with our partners outside of the European Economic Area.