Your health & local services

Improving Access to Psychological Therapies (IAPT)

Whether you’re depressed, stressed, anxious or dealing with any one of a wide range of common psychological and emotional issues, the Improving Access to Psychological Therapies (IAPT) service is available to help.

IAPT services offer support that gets the best results and helps you to help yourself, so that you can get back to enjoying life and engaging with work or daily activities. Everyone’s psychological and emotional issues differ and therefore various levels of support are needed.

A new approach

Since November 2015, we have been trialling a new approach to Improving Access to Psychological Therapies (IAPT) which aims to ensure patients with mental health problems receive a faster, more in-depth diagnosis to enable them to be treated and recover more quickly.

The service, being delivered by Oasis Talk, a Well-being and Therapies service in Bristol and South Gloucestershire, will allow people to see a highly experienced member of staff for up to ninety minutes at their first appointment, to allow them to carefully consider what support they need moving forward and then discuss the course of treatment recommended or a specialist service to access.

As well as being referred by their GPs, patients can also self-refer to the service.

The service is being piloted in a group of GP practices including Orchard Medical Centre, the Three Shires Medical Practice, Christchurch Family Medical Centre and the Willow Surgery over the next 12 months.   At the end of the 12 months, we will then consider whether to offer the same enhanced service to patients in other GP practices in South Gloucestershire in the longer term.

The IAPT service currently available in other GP practices in South Gloucestershire will continue and remain unaffected during this pilot.

Our aim

This pilot supports the CCG’s long-term aim of improving mental health services in South Gloucestershire. There are growing numbers of people in South Gloucestershire with mental health problems and we’re working closely with our partners to increase the availability and quality of treatment.

Listening to your views

The decision to launch the service was informed by a study carried out by the University of Chester into IAPT services across the country. The study offered an academically underpinned evaluation of South Gloucestershire's needs and the performance of other existing models of care.  The new service was developed based on recommendations made from this study.

What happens next?

An ongoing evaluation will be carried out by the University of the West of England (UWE) to ensure we offer the best possible care to South Gloucestershire residents within the resources available

We will continue to gather people’s feedback about their experience of using the new service. This will form a central part of the evaluation. A summary of all the feedback we receive will be published on this website.

The results of the pilot will help us design a new model for IAPT for implementation from March 2017.